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Guided workflow

Dispute an unauthorized charge

We'll help you identify the charge, state the facts, prepare a formal written dispute, and mail it with proof of delivery. This creates a physical record to complement your card issuer's fraud reporting process.

Written disputes complement but do not replace your card issuer's fraud reporting process. Dispute Mail is not a law firm and does not provide legal advice.
Important: Call your card issuer immediately to report fraud and freeze your card. This written dispute creates a formal paper trail but does not replace your issuer's fraud reporting process.
1Identify the charge and issuer
2State what happened
3Review and edit the dispute letter
4Choose mailing and send certified